BACKCLOTH AND CHRONOLOGICAL DEVELOPMENT OF THE CONSTRUCT OF EMOTIONAL INTELLIGENCE AND ITS RELEVANCE IN CONTEMPORARY ORGANIZATIONAL ISSUES: A COMPREHENSIVE LITERATURE REVIEW

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【作者】 Wasif Ali 

【关键词】Emotional Intelligence  Leadership Effectiveness  Organizational Commitment  Organizational Productivity 

【出版日期】2015-01-01

【摘要】The construct of Emotional Intelligence has created a revolution in the analysis of human beings' thoughts and emotions. The term was started with the concept of social intelligence and later in years it has been popularized as "Emotional Intelligence". Emotional intelligence is distinguished from cognitive intelligence by its focus on feelings and behaviors rather than on facts and knowledge. Emotional intelligence includes a collaboration of personal and social competencies that include the ability to recognize one's own personal feelings and emotions and those of others and to use that information to resolve conflict problems and improve interactions with others. In the present study an attempt had been made to demonstrate the history and chronological evolution of the concept of "Emotional Intelligence "comprehensively. Researcher has also endeavored to put the thought of various prominent scholars regarding the issue of Emotional Intelligence and tried to clarify the construct of Emotional Intelligence. In literatures, evidences exists that Emotional Intelligence is also associated with different organizational issues i. e. Organizational Commitment, Employee Turnover, Leadership Effectiveness, Employees' Performance and Organizational Productivity. By reviewing the literatures, it was concluded that Emotional Intelligence had a significant relationship and impact on the mentioned issues which states that Emotional Intelligence is the issue of great importance for organizations.

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